I completed an offer but haven't received any NitroCoins

If you've completed an offer, but haven't received any NitroCoins for it after 24 hours, the fastest way to receive your reward is to contact the offer page directly. Please click on the tabs below to see how to contact the offer pages.

Some offers may also have a delay of up to 24 hours before providing you with your NitroCoins, so please wait to see if you have received your NitroCoins after 24 hours.

I've waited 24 hours and I still haven't received my NitroCoins

If you still haven't received your NitroCoins and you've waited 24 hours, you will need to contact the offer provider for support. As we do not own the offer pages, unfortunately we cannot check why you haven't received your NitroCoins. To contact the offer provider, find the offer page you found the offer on. Then, follow the instructions below for the relevant offer page:

AdGate Media

To find out how to contact AdGate Media, please visit this link: https://adgatemedia.freshdesk.com/support/solutions/articles/24000044094-i-completed-an-offer-but-didn-t-receive-my-reward-

CPX Research

You can contact CPX Research by going to their offer page. Click the hamburger menu (3 lines) on the top left corner, then click 'Help'. Scroll down to the bottom to find their support form.

Lootably

You can contact Lootably by emailing their support at [e-mail].

Bitlabs

You can contact Bitlabs by emailing their support at [e-mail].

Monlix

You can contact Monlix through their support form at https://monlix.com/support.

You will often be asked to provide proof of completing the offer. Make sure you take screenshots while completing the offer and keep any emails or receipts sent to you.

Reasons why you may not receive NitroCoins

There are several reasons why you may not receive NitroCoins after completing an offer:

• The offer was completed incorrectly or fraudulently (VPN usage). To read more about this, please click here.

• An ad-blocker was active while you completed the offer, blocking the tracking of the offer.

• The browser you use is not set to allow third party cookies, which are necessary to track completed offers.

• The instructions of the offer were not followed. Some offers have specific instructions, including reaching a certain level, spending some time in an app, confirming your email address, etc.

• For apps/games - the download link in NitroEarn to download the app/game was not clicked.

• For apps/games - the app/game was previously installed and uninstalled in the past.

The offer provider was unable to help me

If the offer provider was unable to help you, please contact us to see if we can assist you any further.